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The Efficiency Edge: Implementing Business Process Improvement for Maximum Impact
In the first two blogs of our Efficiency Edge series, I highlighted the benefits that BPI can offer for work processes and organizational performance, and the key approaches for implementing it. In the third and final blog of the series, I explore best practices and considerations when implementing new or updated processes. Any organizational change…
The Efficiency Edge: Achieving Optimization Through Smart Processes
Efficiency continues to be hot topic of discussion across organizations today. Organizations are focusing on how to do more with fewer resources while leveraging automation to deliver higher quality products and services faster. Business Process Improvement (BPI) has been an effective tool to support organizational optimization since the early 1990s.[i] At its core, BPI is…
Impactful Communication in the Age of Information Overload
Feel as though you’re wading through dozens of emails, social media posts, news articles, text messages, news streams, radio messages, podcast voices, and Teams messages each day? You’re not alone. The flow of information is seemingly never-ending and growing by the day, yet our mental bandwidth isn’t expanding to match its pace. The best communicators…
Employee Spotlight: Ian Hamilton
Throughout February and March, we’re showcasing one of FMP’s key capability areas: Strategic Communications. We kicked things off with a blog about navigating change in the workplace amidst uncertainty, and this week we’re spotlighting Ian Hamilton, a consultant and member of FMP’s Strategic Communications Community of Practice (Strat Comms CoP). Ian earned his bachelor’s degree…
Navigating Change in the Workplace Amidst Uncertainty
In an earlier FMP blog, Systems Don’t Make Change, People Do, we discussed the importance of having a formalized, people-centric approach to managing change in the workplace. In this article, we explore strategies for how you can navigate change effectively during times of transition. In today’s fast-paced world, change is an inevitable part of the professional…
Communication is Key: Tips for Leading Your Organization Through Digital Transformation
Artificial Intelligence (AI) adoption is exploding across every sector of our economy and has undoubtedly become an essential engine in the future of work that cannot be ignored. To stay competitive, organizations must embrace automation and make bold moves toward digital transformation. This unprecedented environment calls for a new caliber of organizational change leadership. How…
Systems Don’t Make Change. People Do.
Meet Bob. Bob wanted to deploy a new project management system at his company. He conducted research to select a decent product, hired a vendor to help with implementation, developed a project rollout plan, and met every milestone. On paper, his plan was a success, but a few weeks post-rollout, most of his employees were…
Navigating Workplace Transformation: Strategies for Supporting Employees
When COVID first began and organizations shifted to telework, many employees and leaders likely assumed this would be temporary. Now, well over a year after COVID began, conversations regarding return to work have started. Despite these plans, we’re likely to see some continuation of remote work. In uncertain times, the focus of leadership should be…
FMP’s Capabilities in Response to COVID-19
For nearly 30 years, FMP has been a trusted partner to the Federal Government and at the forefront of strategic transformation initiatives that help agencies become more responsive, efficient, and effective. During this time of unprecedented change due to the COVID-19 pandemic, we are ready and able to assist our nation’s federal agencies in achieving…
Change Management – More Than Words
In this post on change management and the President’s Management Agenda, I want to focus on the role that leaders play in bringing about important change. I am thinking of leaders broadly, including both the heads of agencies, as well as the supervisors of branches and divisions. I’m talking to anyone who is in some…