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The Efficiency Edge: Implementing Business Process Improvement for Maximum Impact
In the first two blogs of our Efficiency Edge series, I highlighted the benefits that BPI can offer for work processes and organizational performance, and the key approaches for implementing it. In the third and final blog of the series, I explore best practices and considerations when implementing new or updated processes. Any organizational change…
The Efficiency Edge: Powerful Methods for Process Improvement
In the first blog of our Efficiency Edge series, “Achieving Optimization through Smart Processes,” I talked about the positive impact that Business Process Improvement (BPI) can have on work processes and organizational performance. In this blog, I will highlight key approaches for implementing BPI. The approach to process improvement should acknowledge the important connections among…
The Efficiency Edge: Achieving Optimization Through Smart Processes
Efficiency continues to be hot topic of discussion across organizations today. Organizations are focusing on how to do more with fewer resources while leveraging automation to deliver higher quality products and services faster. Business Process Improvement (BPI) has been an effective tool to support organizational optimization since the early 1990s.[i] At its core, BPI is…
Building our Capabilities
For as long as I’ve been at FMP (and it is too long to comfortably share), we’ve invested in and focused on growing and enhancing our services and capabilities. Not only is this a reflection of the learning organization we are, where our employees are life-long learners and actively seek out development opportunities, but we…
FMP Spotlight: Developmental Rotations
Introduction A developmental rotation is a structured program allowing employees to temporarily transfer to different roles, workstreams, or departments within an organization. I decided to participate in a developmental rotation with FMP’s business development team, and it has quite literally changed the trajectory of my career (keep reading to learn how). I observed several near-immediate…
FMP Consulting Core Capability: Supporting Strategic Communications for Modern Organizations
Introduction Organizations have more ways to communicate with their employees and audiences than ever, but this hasn’t automatically resulted in deeper connections and greater influence. Instead, it has become more challenging to vie for, capture, and keep their attention. And further, capturing attention is only part of the objective; what organizations really want is to…
Spotlighting Accessibility in Action: Inclusive Design in Tech
What do Microsoft, Sony, and Apple have in common? Yes, they are all big tech companies listed on the S&P 500, but in the context of this blog, the common factor is they are leaders in applying inclusive design methods to develop products that are widely accessible. In celebration of Global Accessibility Awareness Day, we’re…
FMP’s Point of View Podcast with Nathan Bailey
FMP interviews Nathan Bailey, FMP’s Managing Director of the Analytics, Technology, and Transformation Center of Excellence, to get his insight on the importance of productization in consulting. Lisa Prather is a Strategic Communications, Marketing, and Change Management Consultant. She is an intellectual adventurer who enjoys learning about other countries, customs, languages and cultures.
Communication is Key: Tips for Leading Your Organization Through Digital Transformation
Artificial Intelligence (AI) adoption is exploding across every sector of our economy and has undoubtedly become an essential engine in the future of work that cannot be ignored. To stay competitive, organizations must embrace automation and make bold moves toward digital transformation. This unprecedented environment calls for a new caliber of organizational change leadership. How…
Systems Don’t Make Change. People Do.
Meet Bob. Bob wanted to deploy a new project management system at his company. He conducted research to select a decent product, hired a vendor to help with implementation, developed a project rollout plan, and met every milestone. On paper, his plan was a success, but a few weeks post-rollout, most of his employees were…